Plant Pick-ups and Returns

Where can I pick up my plants?

At checkout, you will be able to select from various pick-up locations throughout the Kansas City area. Most commonly we will have options to pick up at our retail space at 3037 Woodland Ave, KCMO 64110, The Brookside Farmers Market, The Mission Farmers Market, and all Deep Roots and Grow Native plant sales. At this time, we cannot ship plants

Pot return program

At this time, we are accepting all square pots. We cannot accept plastic trays, round pots, or pots that are connected to each other. We ask that you please only bring pots that are unbroken. We will happily accept cardboard trays, or flats. If you would like to drop pots off on days we are closed, fee free to call us so we can make sure we promptly pick them up.

What is your plant return policy? 

We offer returns up to 2 days after the plants are received as long as they are in the same condition and container in which they were received. City Roots staff will determine the condition of the plants before a full return will be given.